This IDC study explores IT leaders' experiences with adopting DevOps in the insurance, manufacturing, and software sectors. Each of these leaders is responsible for driving the effort to get their own IT organization to work in a DevOps way, emphasizing automation and continuous monitoring, continuous integration, continuous testing, and continuous delivery. "Investing in products and having small batches of work and getting feedback quickly is the hardest part of this journey, and we're still in the process, and we're not alone," says Carmen DeArdo, DevOps technology leader at Nationwide.
Yet in all three cases, these smaller steps have led to faster development and delivery times and better quality. Having realized these key benefits on pilot projects, each company's goal now is to embrace DevOps on a broader, possibly enterprisewide scale.
"A common theme among IT leaders is that DevOps adoption is a process rather than a single event or one-time change. Progress is frequently made in small steps rather than great leaps forward," says Julia King, adjunct analyst with IDC's IT Executive Programs (IEP). "It's also not a rigorously prescribed set of rules for working in a set way. Rather, IT leaders are learning from one another what works well and what doesn't."