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Dec 2017 - IDC MaturityScape Benchmark - Doc # US43220117

IDC MaturityScape Benchmark: Digital Transformation Worldwide, 2018

Author: Shawn Fitzgerald
Research Director, Digital Transformation Strategies

Abstract

This IDC study is designed for IT and business leaders and functional leaders and their teams who are responsible for the creation and delivery of business capabilities. This study presents the results of IDC's 2017 Digital Transformation MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Digital Transformation 1.0 (IDC #254721, March 2015). This study also makes reference to IDC MaturityScape Benchmark: Digital Transformation Worldwide, 2016 (IDC #US41092016, August 2016). Together, they provide a comprehensive overview of IDC's digital transformation (DX) maturity model:

  • This study of 1,841 respondents are from organizations with 1,000+ employees worldwide.
  • This study presents the results from quantitative research that enables organizations to assess their DX maturity level against industry benchmarks.
  • IDC MaturityScape: Digital Transformation 1.0 describes IDC's DX maturity framework, which identifies the stages, dimensions, outcomes, and actions required for companies to deliver impact and business outcomes.

This IDC study enables organizations to answer the following questions:

  • How will DX affect the way we do business?
  • What is the role of DX in supporting business change?
  • Where are we on a maturity scale for DX competencies in terms of what the business needs?
  • Where are our competitors?
  • What's the path to improve and achieve the level of maturity that the business needs?

"As an integral part of overall business strategy, digital transformation is an iterative process encompassing the entire enterprise. Digital leaders understand they need repeatable, scalable capabilities since change is the only constant in the digital economy. Our continuing research in this area shows that, while organizations are all maturing, there is a widening performance gap between thrivers and survivors," according to Shawn Fitzgerald, global research director, Worldwide Digital Transformation Strategies at IDC.

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