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Nov 2017 - IDC Survey - Doc # US43242417

U.S. SMB Mobility Device Support Update, 2017: Employee-Liable and Company-Liable Device Strategies and Drivers

Author: Raymond Boggs
Vice President, Small and Medium Business Research
On-line Presentation

Abstract

This IDC Survey examines the extent and nature of mobile device support for smartphones and tablets in U.S. small businesses (SBs; businesses with fewer than 100 employees) and midsize businesses (MBs; firms with 100–999 employees). Current use of and future plans for formal and informal bring-your-own-device (BYOD) programs are examined first for SBs and MBs, with additional detail provided for firms with 50–99 employees. Criteria for employee participation are described and the share of mobile workers using BYOD programs is presented with detail by five company size categories: fewer than 20 employees, 20–49 employees, 50–99 employees, 100–499 employees, and 500–999 employees. The share of companies offering BYOD to different worker categories is presented along with the reasons cited for adopting an employee-liable deployment model.

The use of company-liable mobile device deployment is then examined, with the relative share of employee-liable and corporate-liable program use compared. Current use of and future plans for choose-your-own-device (CYOD) programs as part of a corporate-liable strategy are examined. The mean percentage of mobile workers using corporate-liable devices is compared across the five company size categories and the reasons for adopting a corporate-liable deployment model are compared for SBs and MBs, with additional detail on firms with 50–99 employees. In addition, the reasons for adopting a CYOD approach are presented. The document concludes with a comparison by five company size categories of mobile operating systems favored by employees with CYOD programs: iOS, Android, and Windows OS.

Coverage