TECH SUPPLIER Jun 2019 - IDC Survey - Doc # US43248319
Global Client Value Survey, 2019: How Consulting Services Engagements Are Changing
This IDC Survey presents key findings from IDC's 2019 Business Consulting Client Value Survey.
The goal of the survey was to identify business priorities, industry and regional trends, and consulting characteristics best associated with successful business consulting engagements and executive-level opinions of business consulting providers worldwide.
"Enterprises in all segments want to create a competitive and operational advantage, and they continue to focus on improving organizational efficiency and increasing their employees' productivity. Maximizing customer experience is still among the top priorities, while the drive for innovation is clearly of growing importance for most customers of business consulting services," stated Bjoern Stengel, senior research analyst, Worldwide Business Consulting Services research.