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Abstract

This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2018–2022 forecast period. IDC views managed cloud services as an extraction view of IDC's technology outsourcing services markets involving application management (AM), hosted application management (HAM), hosting infrastructure services (HIS), IT outsourcing (ITO), and network and endpoint outsourcing services (NEOS). This is the first forecast for this market (for more details, see the Market Definition section as well as IDC's Worldwide Managed Cloud Services Taxonomy, 2017, IDC #US43147017, October 2017).

This study also includes advice to providers of IT services, an analysis of key market and industry trends by key managed cloud services markets and regions, key market drivers and inhibitors, and significant market developments.

"While the managed cloud services market continues to drive new opportunities, managed SPs are under pressure not only to expand their portfolio of capabilities, which increasingly mimic those of public cloud providers, but also meet buyer need for managed SPs to own and manage their own digital platforms to be successful," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require that providers offer full array of digital capabilities and innovation accelerators, center value proposition on business value, create a seamlessly integrated organization, build an 'intelligent' management platform, integrate a cloud management platform (CMP), invest in public cloud infrastructure for the long term, and build partnerships with software vendors for platform IP."


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