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Nov 2018 - IDC Survey - Doc # US43251118

2018 U.S. Buyer Needs for Managed Internet of Things Services

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services

On-line Presentation


This IDC Survey provides an overview of the results from a U.S. survey of enterprises involving their use of managed IoT services. The Survey involved 400 respondents from U.S. firms with 1,000+ employees. This Survey offers insight into how enterprises want to consume managed IoT services with a focus on priority areas of interest across commercial and consumer assets and processes, types of solutions and bundling, expected financial outcomes, challenges facing enterprises in using these services, and the quality of services expected.

This Survey also provides IDC's essential guidance for service providers looking to compete effectively in the world of managed IoT services. Key areas of advice include providing end-to-end solutions, focusing on key IoT segments and factors, meeting key financial objectives, and providing value of IoT to management.


  • 55 slides

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