TECH BUYER Jul 2019 - IDC MarketScape - Doc # US43251618

IDC MarketScape: Worldwide Managed Cloud Services 2019 Vendor Assessment

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Peter MarstonResearch Director, Application Development, Testing, and Management Services

Abstract

This IDC study represents a vendor assessment of providers offering managed cloud services through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for managed cloud services. The evaluation is based on a comprehensive and rigorous framework that assesses how each vendor stacks up, and the framework highlights the key factors that are expected to be the most significant for achieving success in the managed cloud services market over the short and long terms.

"Expanding adoption of cloud capabilities involving private, public, and hybrid options as well as the use of a multitude of vendors to meet critical business and technology objectives is creating increased complexity for buyer organizations in ensuring the performance of their clouds. Ensuring successful use of managed cloud services from managed SPs to deliver optimal performance of client cloud requirements requires buyers to assess a broad set of factors involving strategic planning, talent, governance structure, risk management, track record, and engagement process." — David Tapper, VP, Outsourcing and Managed Cloud Services


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