TECH BUYER Oct 2018 - IDC FutureScape - Doc # US43253918
IDC FutureScape: Worldwide Services 2019 Predictions
By: Rebecca SegalGroup Vice President, Worldwide Services, Mette Ahorlu, Cushing AndersonProgram Vice President, IT Education and Certification, Alison CloseResearch Manager, Digital Business Operations and Analytics Services, Douglas HaywardResearch Director, Worldwide Digital Strategy and Agency Services, Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific, Chad HustonResearch Manager, Worldwide Services, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice, Kyle Lagunas, Gard LittleVice President, Global Services Markets and Trends, Peter MarstonResearch Director, Worldwide Intelligent Application Services, Curtis PriceProgram Vice President, Infrastructure Services, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Pushkaraksh ShanbhagSr. Research Manager, David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Ali ZaidiResearch Director, IT Consulting, Systems Integration, and Artificial Intelligence Services
This IDC study provides IDC's top 10 predictions for worldwide services for 2019 and beyond.
"Most companies will choose to engage a service firm to help fulfill their IT and business aspirations but will be seeking new ways of contracting, new types of capabilities, and new delivery models in the years ahead. These preferences will heavily impact the way that service firms come to market, invest, and transform themselves to be better and more effective partners," says Rebecca Segal, group VP, Worldwide Services at IDC.
Digital Business Operations and Analytics Services , Digital Strategy Consulting and Agency Services , Digital Transformation: The Professional Services Opportunity , Emerging Trends in Talent Acquisition , Global Sourcing Strategies , HR, Talent and Learning Strategies and Services , Intelligent Application Services , IT Consulting and Systems Integration Strategies , IT Education and Skills for Digital Transformation , Managed Cloud Services , Worldwide Business Consulting Services , Worldwide Services
Analytic applications, Application development services, Blockchain, Cognitive/artificial intelligence, Digital transformation, Finance and accounting BPO, Human resources outsourcing services, IT consulting services, IT education and training, IT operations and implementation, Internet of things, Public cloud services, Technology buyer