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TECH BUYER Jan 2019 - IDC Perspective - Doc # US43262818

Digitizing Procurement Requires Investment and Moving Beyond Legacy Processes and Technologies

By: Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce

Abstract

This IDC Perspective looks at digital procurement and what is missing for procurement organizations to become digitally enabled and transformed.

Mickey North Rizza, program vice president, Enterprise Applications and Digital Commerce, says, "Currently enabling procurement automation across most of the procurement business processes means organizations end up with multiple procurement, back office, and other technologies cobbled together to try and bring all workflows to procurement. The inefficiencies of too many workflows — many that run over each other — along with the data duplications and discrepancies between systems end up adding more time along with data quality, reconciliation, and process compliance concerns to the procurement workstreams." Rizza finds, "Instead of being digitally enabled, procurement organizations using legacy systems have become digitally inhibited and obstructed organizations, stalling modernization and the digitization of procurement and its partnerships."


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