TECH SUPPLIER Jan 2019 - IDC Survey Spotlight - Doc # US43270818

Robotic Process Automation in Content-Centric Workflows

By: Holly MuscolinoResearch Vice President, Content and Process Strategies and the Future of Work

Abstract

This IDC Survey Spotlight provides results and analysis from a survey of 100 technology influencers and/or decision makers in U.S. organizations with 500+ employees. The respondents came from organizations that had deployed technology to automate and/or optimize content-centric workflows and directly influenced the decision, budgeting, planning, and strategy associated with technology acquisition.

"These results demonstrate that organizations are recognizing significant business value from deploying RPA beyond labor replacement," stated Holly Muscolino, research vice president, Content and Process Strategies and the Future of Work. "Solutions and services providers should consider adding RPA integration to their offering portfolios."


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