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Dec 2017 - IDC MaturityScape Benchmark - Doc # US43312417

IDC MaturityScape Benchmark: Digital Transformation in Banking Worldwide, 2017

By: Jerry SilvaResearch Director, Global Retail Banking, Karen MasseyResearch Manager, Consumer Banking, Lawrence Freeborn, Michael AranetaAssociate Vice President, IDC Financial Insights


This IDC study presents the results of IDC's 2017 Digital Transformation in Worldwide Banking MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Digital Transformation in Banking 1.0 (IDC #US41117816, March 2016). Together, they provide a comprehensive overview of IDC's digital transformation model for worldwide banking. This document enables organizations to:

  • Assess their current level of strategic competency and maturity along the digital transformation journey.
  • Benchmark their own digital transformation maturity against the maturity level of their peers and business needs.
  • Uncover strategic maturity gaps and identify areas in need of improvement to achieve business transformation objectives.

"Banks no longer have a choice but to transform if they want to become more responsive to today's and tomorrow's markets," says Jerry Silva, global banking research director for IDC's Financial Insights. "Those banks that have committed to digital transformation at the board and C-suite level are already creating disruptions that are taking the industry to business models beyond banking."



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