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Dec 2017 - Web Conference Proceeding: Tech Buyer - Doc # US43415417

IDC FutureScape: Worldwide Social and Experiential 2018 Predictions

By: Wayne KurtzmanResearch Director, Social and Collaboration, John Jackson


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This IDC Web Conference presents a discussion by IDC's Wayne Kurtzman and John Jackson on the key predictions that will impact the evolution of social media and customer experiences over the next one to three years. Senior IT leaders and line-of-business executives will come away with guidance for managing the implications these predictions harbor for their IT investment priorities and implementation strategies.

To learn more about IDC FutureScape 2018, go to