This IDC Survey provides the results of IDC's 2018 Worldwide Services Leading Indicators Survey. Respondents were asked questions related to their overall spending intentions for 2018, their interest in IT services built around new technologies, changes in IT services buying behavior, productivity gains due to IT services, IT services spending by technology stack/business function, and the influence of exogenous and endogenous factors on IT services spending. The 312 participants were segmented into six geographies, three company sizes, and six verticals and by whether they belong to IT or line of business in their respective organizations. This variety of data views allowed for deep analysis of trends in the IT services market from a variety of perspectives.
3D printer, Augmented and virtual reality, Blockchain, Cognitive/artificial intelligence, Global IT and economic markets, IT consulting services, IT education and training, IT maintenance and support, Internet of things, Robotics, Security management, Systems integration services