Jan 2018 - Market Perspective - Doc # US43515617
IBM Services Reconnected: Leveraging the Sum of Two Parts
By: Rebecca SegalGroup Vice President, Worldwide Services, Jason BremnerResearch Vice President, Industry and Business Solutions, Rob BrothersProgram Vice President, Software and Hardware Support and Deployment Services, Alison CloseResearch Manager, Manager, Finance & Accounting, Supply Chain and Analytics BPO Services, Cathy HuangSenior Research Manager, Services and Security, IDC Asia/Pacific, Chad HustonResearch Manager, Worldwide Services, Gard LittleVice President, Global Services Markets and Trends, Peter MarstonResearch Director, Application Development, Testing, and Management Services, Leslie RosenbergResearch Director, Network Life-Cycle Services and Infrastructure Services, David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Michael Versace
This IDC Market Perspective discusses IBM Services Analyst Event 2017. IDC analysts attended IBM's Services Analyst Event in November 2017 in New York City. IBM emphasized the connections between its Business Services and Technology Services organizations as well as showed the integration of Watson into every aspect of its services delivery.
"IBM has the largest services organization in the world with a portfolio of broader scope and scale than any other. Linking its two services organizations across business- and technology-oriented offerings is critical at a time when business and C-suite buyers hold greater and greater sway over how IT investments are made," said Rebecca Segal, group VP, Worldwide Services Research at IDC.
Application Life-Cycle and Cloud Services , Asia/Pacific Services Opportunities , Canadian Managed Cloud Services , Digital Strategy Consulting and Agency Services , Digital Transformation: The Professional Services Opportunity , Finance and Accounting, Supply Chain and Analytics BPO Services , IT Consulting and Systems Integration Strategies , Internet of Things: Services , Managed Cloud Services , Network Life-Cycle Services , Software and Hardware Support and Deployment Services , Worldwide Services
Blockchain, Cognitive/artificial intelligence, DevOps, Disaster recovery, Enterprise mobility, Hybrid clouds, IT consulting services, IT maintenance and support, IT operations and implementation, Software as a service, Systems integration services