Jan 2018 - Market Perspective - Doc # US43515617
IBM Services Reconnected: Leveraging the Sum of Two Parts
By:
Rebecca Segal
Group Vice President, Worldwide Services, Jason Bremner
Research Vice President, Industry and Business Solutions, Rob Brothers
Program Vice President, Software and Hardware Support and Deployment Services, Alison Close
Research Manager, Finance and Accounting, BPaaS, and Analytics Services, Cathy Huang
Senior Research Manager, Services and Cloud Research Group, IDC Asia/Pacific, Chad Huston
Research Manager, Worldwide Services, Gard Little
Research Director, Global Services Markets and Trends, Peter Marston
Research Director, Application Development, Testing, and Management Services, Leslie Rosenberg
Research Director, Network Life-Cycle Services and Infrastructure Services, David Tapper
Program Vice President, Outsourcing and Managed Cloud Services, Michael Versace
Abstract
This IDC Market Perspective discusses IBM Services Analyst Event 2017. IDC analysts attended IBM's Services Analyst Event in November 2017 in New York City. IBM emphasized the connections between its Business Services and Technology Services organizations as well as showed the integration of Watson into every aspect of its services delivery.
"IBM has the largest services organization in the world with a portfolio of broader scope and scale than any other. Linking its two services organizations across business- and technology-oriented offerings is critical at a time when business and C-suite buyers hold greater and greater sway over how IT investments are made," said Rebecca Segal, group VP, Worldwide Services Research at IDC.
Coverage
Subscriptions Covered
Application Development, Testing and Management Services , Asia/Pacific Services Opportunities , Canadian Strategic Sourcing and Cloud Services , Digital Strategy Consulting and Agency Services , Digital Transformation: The Professional Services Opportunity , Finance and Accounting, BPaaS and Analytics Services , IT Consulting and Systems Integration Strategies , Internet of Things: Services , Managed Cloud Services , Network Life-Cycle Services , Software and Hardware Support and Deployment Services , Worldwide Services
Companies Covered
Regions Covered
Topics Covered
Blockchain, Cognitive/artificial intelligence, DevOps, Disaster recovery, Enterprise mobility, Hybrid clouds, IT consulting services, IT maintenance and support, IT operations and implementation, Software as a service, Systems integration services