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Feb 2018 - IDC Perspective - Doc # US43516918

Best Practices for Payer Contract Management Software Initiatives

By: Jeff RivkinResearch Director, Payer IT Strategies

Abstract

This IDC Perspective presents five critical practices that can help organizations prepare for balancing both the human and the operational requirements of a payer contract software initiative.

"Whether using best of breed or one vendor, the silo of provider contract management for payers has been pulverized, enhanced, distributed, and made more complex. New software combinations and broader, tighter integrations are required to meet today's complicated payer/provider contracting environment," says Jeff Rivkin, research director, IDC Health Insights. "Multiple departments must be engaged and new ways of looking at the ecosystem must be embraced to ensure not just that contracts are authored, approved, and signed but that they work seamlessly to optimize the entire provider relationship management universe."


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