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Feb 2018 - IDC MarketScape - Doc # US43533617

IDC MarketScape: U.S. Smart Multifunction Peripheral 2018 Vendor Assessment

By: Keith KmetzProgram Vice President, Imaging, Printing & Document Solutions, Max PepperResearch Analyst, Imaging, Printing and Document Solutions


This IDC study uses the IDC MarketScape model to provide an assessment of a number of vendors participating in the "smart" MFP market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assess vendors relative to one another and to those factors expected to be most conducive to success in a given market during the short term and long term.

This study assesses a number of vendors participating in the U.S. smart MFP market and is made up of two key sections. It starts with a graphical depiction of multiple vendors into a single bubble chart format. This display concisely illustrates the observed and quantities scores of the reviewed vendors along the strategies and current capabilities axes. The strategies axis represents a three- to five-year future perspective, while the capabilities axis represents current product and go-to-market execution. This standing determines whether the vendor is a leader, a major player, a contender, or a participant in the U.S. smart MFP office market. It also depicts the vendor's market size (as determined by current market share) by the size of the bubble.

The remaining portion of this section offers IDC's assessment on the most critical success factors in the smart MFP market and guidance to the buying community for such products. The section goes on to provide individual analysis for each company participating in this market.

The second section of the study is provided in the Appendix. This portion of the study offers all the background analysis on using the IDC MarketScape graphic, research methodology, market definition, and capabilities/strategies criteria.

"While the transformation of the printing industry is shifting to services and solutions, the 'box' still serves as the vital foundation for a total document and workflow processing tool. We believe that 'smart' MFPs will be that critical document management and workflow component to enable differentiation and significant added value to adopters of this technology," said Keith Kmetz, vice president of IDC's Imaging, Printing, and Document Solutions programs. "This study identifies the leaders, major players, contenders, and participants that make up the current smart MFP landscape and reflects on the strategies and capabilities needed to be successful."



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