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Mar 2018 - Market Note - Doc # US43602718

MWC 2018 Takeaways: Operational Efficiencies via Assurance, Automation, and Analytics

Author: Elisabeth Rainge
Vice President, Communications Service Provider Operations


This IDC Market Note summarizes and highlights hot topics and product announcements in communications service provider operations from Mobile World Congress 2018. For the communications service provider industry, buyer projects, supplier sales, and industry dialog in 2018 will be shaped by Mobile World Congress news and experiences. The pursuit of operational efficiencies was a major theme at MWC 2018. Ways to improve efficiencies prior to or alongside 5G investments continued the industry dialogue about cloud, digital, software, and virtualization from prior years. Assurance, automation, and analytics were particular areas of focus.

"As the marketing of 5G emerges, the operational platforms to support customer experiences will become more visible to communications service provider buyers," said Elisabeth Rainge, vice president, Communications Service Provider Operations.


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