TECH BUYER Apr 2019 - IDC MaturityScape - Doc # US43646819
IDC MaturityScape: The Future Enterprise 1.0
By: Shawn FitzgeraldResearch Director, Digital Transformation Strategies, Roberta BiglianiVice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, Philip CarterChief Analyst, Europe, Serge FindlingVice President of Research, Digital Transformation, Greg Girard, Danielle HernandezResearch Analyst, European Digital Transformation Practice, Daniel-Zoe JimenezAssociate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, Ritu JyotiProgram Vice President, Artificial Intelligence Strategies, Kyle Lagunas, Gard LittleVice President, Global Services Markets and Trends, Holly MuscolinoResearch Vice President, Content and Process Strategies and the Future of Work, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Ivano Ortis, Robert ParkerSenior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, Kevin ProutyGroup Vice President, Energy and Manufacturing Insights, Joseph C. PucciarelliGroup Vice President & IT Executive Advisor, Alexandros StratisResearch Manager, Avinav TrigunaitResearch Director, Future of Work, Neil Ward-DuttonVice President, AI and DX European Research Practices, Alan WebberProgram Vice President, Customer Experience, Meredith WhalenChief Research Officer
This IDC study is about realizing digital at scale, providing the next-generation framework for viewing digital transformation maturity across five dimensions. This model serves as a guide for business and technology executives to engage the five key dimensions where digital capabilities are required for successful digital transformation:
- Future of culture: Leadership at scale
- Future of customers: Empathy at scale
- Future of intelligence: Insight at scale
- Future of operations: Resilience at scale
- Future of work: Work model at scale
This IDC MaturityScape for future enterprise (FE) provides updated snapshots of the stages of maturity that a business must achieve in each of these five dimensions. This document is an update to IDC MaturityScape: Digital Transformation 1.0 (IDC #254721, March 2015).
"Future enterprises are those digitally determined organizations where digital is achieved at a scale across its operations; innovating at a pace that is an order of magnitude greater than traditional businesses," according to Shawn Fitzgerald, research director, IDC's Worldwide Digital Transformation Strategies practice.
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