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Abstract

This IDC Market Perspective provides review and analysis of announcements made at Cisco Services' third-annual Services Summit held March 6 and 7, 2018, in New York City. Cisco Services shared the current state and future strategic road map for the services organization, which now delivers nearly 25% of Cisco's revenue to the bottom line.

"During Cisco's Services Summit, the company outlined a compelling story for how its investments in new technologies are allowing the company to differentiate and innovate within its services portfolio. Many of Cisco's technology investments in services will provide tangible value for Cisco customers executing digital transformation initiatives." — Leslie Rosenberg, research director, Network Life-Cycle Services and Infrastructure Services


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