May 2018 - IDC Perspective - Doc # US43757518
The DX World: SaaS and Cloud-Enabled Technology Selection Best Practices
By: Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce, Douglas HaywardResearch Director, Worldwide Digital Strategy and Agency Services, Ali ZaidiResearch Director, IT Consulting, Systems Integration, and Artificial Intelligence Services, Gard LittleVice President, Global Services Markets and Trends
This IDC Perspective offers advice and describes best practices that end users should employ selecting their enterprise SaaS and cloud-enabled software. Key takeaways include digital transformation (DX) is driving investment in SaaS and cloud-enabled software, the selection process is one of the most critical elements when deciding to go to SaaS and cloud-enabled software and, while cost is important, the quality of the vendor's product, the future technology vision, and credibility of the vendor's product road maps are very important.
"Selecting the right vendor is critical to digital transformation, to your resource strategy in the near term and long term, and to your overall business performance," said Mickey North Rizza, vice president for Enterprise Applications and Digital Commerce at IDC. "IT and line-of-business buyers want to know the SaaS and cloud-enabled vendors that will make their digital transformation initiatives successful. A trusted partner is critical to their long-term viability as an organization, particularly in the digital economy. We recommend the IT buyers and line-of-business buyers utilize IDC MarketScapes for their SaaS and cloud-enabled software and consulting partner selection process."
Application Life-Cycle and Cloud Services , CIO and Technology Professionals Agenda , Digital Transformation: The Professional Services Opportunity , Enterprise Applications , Enterprise SaaS Professional Services , European Application and SaaS Related Services , European Enterprise Applications , IT Consulting and Systems Integration Strategies
Application development services, Digital transformation strategies, Enterprise resource management applications, IT consulting services, IT operations and implementation, Independent testing services, Platform as a service, Public cloud services, Software as a service, Systems integration services, Technology buyer