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Abstract

This IDC Perspective offers advice and describes best practices that end users should employ selecting their enterprise SaaS and cloud-enabled software. Key takeaways include digital transformation (DX) is driving investment in SaaS and cloud-enabled software, the selection process is one of the most critical elements when deciding to go to SaaS and cloud-enabled software and, while cost is important, the quality of the vendor's product, the future technology vision, and credibility of the vendor's product road maps are very important.

"Selecting the right vendor is critical to digital transformation, to your resource strategy in the near term and long term, and to your overall business performance," said Mickey North Rizza, vice president for Enterprise Applications and Digital Commerce at IDC. "IT and line-of-business buyers want to know the SaaS and cloud-enabled vendors that will make their digital transformation initiatives successful. A trusted partner is critical to their long-term viability as an organization, particularly in the digital economy. We recommend the IT buyers and line-of-business buyers utilize IDC MarketScapes for their SaaS and cloud-enabled software and consulting partner selection process."


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