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Abstract

This IDC study offers advice to chief information officers (CIOs) and other business executives based on best practices end users should employ when implementing enterprise SaaS and cloud-enabled software. It also includes considerations for vendor selection as well as post-implementation practices. Recently, IDC conducted 60+ interviews with line-of-business and IT buyers to discover the current reality of SaaS and cloud-enabled implementations. While only the top 3 practices are highlighted here, interested parties can read more about the complete set of practices identified by referring to the documents in the Learn More section.

"With almost 10 years of cloud implementations under our collective belts, it's time to document our research on cloud implementation best practices, and this effort, by a cross section of IDC software and services analysts, has created some nonobvious guidance for CIOs and other business executives," said Gard Little, research VP, Global Services Markets and Trends.


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