Abstract

This IDC Perspective defines robotic process automation and how it fits into an enterprise's overall automation strategy aimed at augmenting or replacing the manual labor used to execute business processes. Three key questions answered are:

  • How does RPA benefit enterprises when adopted successfully?
  • Who are the key vendors and their capabilities?
  • What are the key considerations enterprises should have as they begin to plan for RPA adoption?

"Robotic process automation software is an important and evolving set of techniques to automate and augment tasks. Careful planning is required for best success, but we except to see the majority of enterprises evaluate their existing processes over the next few years to determine where they can gain benefit by applying RPA," according to Maureen Fleming, program vice president, Integration and Process Automation research.


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