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Jun 2018 - IDC Innovators - Doc # US43978818

IDC Innovators: Digital Patient Engagement, 2018

By: Cynthia BurghardResearch Director, Value-based Healthcare IT Transformation Strategies

Abstract

IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles: Clarify Health, Conversa Health, Get Real Health, mPulse Mobile, and Vivify Health.

Digital patient engagement moves the healthcare industry one step closer to what consumers expect from the businesses they interact with: personalized and interactive communication when and where they need it. While the market is cluttered with vendors that offer a patient engagement solution, the vendors in this document come closest to offering a broad array of functionality that in some cases spans both administrative and clinical interactions.

"The industry and, more importantly, patients have suffered under inconvenient access to healthcare; digital patient engagement is poised to change that by providing healthcare consumers access to both administrative and clinical support conveniently in a personalized and interactive dialogue when needed. IDC believes this will improve not only the patient experience but improve patient compliance to health improvement strategies and result in better health," says Cynthia Burghard, research director, IDC Health Insights.


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