TECH BUYER Jun 2018 - IDC TechScape - Doc # US43979918

IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2018


Rich Costello
, Amy Lind

This IDC study provides a systematic assessment of technologies related to unified communications and collaboration in 2018. The IDC TechScape is an evaluation based on a comprehensive framework and a set of parameters that assess the factors that are expected to be most conducive to success in the UC&C market, short term and long term.

"This IDC research is a revision of the IDC TechScape for UC&C technologies we first did in 2016," says Rich Costello, senior analyst, Unified Communications and Collaboration. "The 2018 version includes newer UC&C technology areas such as UCaaS, CCaaS, hybrid UC, chatbots, and virtual assistants. Its primary objective is helping IT buyers make decisions about investing in UC&C technology."



Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

Related Links

Do you have questions about this document
or available subscriptions?

Contact Us