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TECH SUPPLIER Jul 2018 - IDC Survey Spotlight - Doc # US44101218

IDC Survey Spotlight: What Types of Analytics and Third-Party Data Sources Are Essential for Logistics Business Process Outsourcing Services?

By: Alison CloseResearch Manager, Finance & Accounting, Supply Chain and Analytics BPO Services

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Abstract

This IDC Survey Spotlight indicates the types of analytics that are or would be most important in better understanding supply chain and logistics performance including areas like transportation costs analysis, real-time route optimization, and customer demand forecasting. This analysis provides insights into the analytics preferences among those that currently outsource their logistics business process outsourcing (BPO) services and those that are in the planning stages, and it also includes the type of third-party data resources that would be essential to gaining a more granular level of insights. This IDC Survey Spotlight is based on data from IDC's Logistics BPO Demand Side Survey, June 2018.


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