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Aug 2018 - Market Perspective - Doc # US44193418

Cloud Platforms Prove Essential for Logistics Business Process Outsourcing Services

By: Alison CloseResearch Manager, Finance and Accounting, BPaaS, and Analytics Services

Abstract

This IDC Market Perspective highlights adoption trends and buyer preferences of platforms for logistics BPO services and how the role and emergence of logistics platforms provide a partnership opportunity for logistics BPO providers to enable new capabilities, create new revenue streams, or access new market segments.

"Business processes supporting transportation management and warehouse and inventory management are well suited for 3PLs, but logistics BPO providers could also be competitive here by aligning with platform providers to enable these capabilities and expose new revenue streams and services", says Ali Close, manager, Finance and Accounting, BPaaS, and Analytics Services at IDC.


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