TECH SUPPLIER Jul 2019 - Taxonomy - Doc # US44300119
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2019: Banking
By: Jerry SilvaProgram Vice President, Michael AranetaAssociate Vice President, IDC Financial Insights, Steven D’AlfonsoResearch Director, Compliance, Fraud and Risk Analytics Strategies, Marc DeCastroResearch Director, Consumer Banking, Rivka Gewirtz Little, Martin StillerSenior Research Analyst, Thomas ZinkResearch Director
This IDC study discusses how the digital mission of "connected banking" is driven by the need to improve customer engagement in selling, delivering, and servicing financial products, payments, and services; the need to improve the bank's "brand trust" through a more transparent and secure environment; and, most importantly, the need to disrupt the bank's own business model by transforming its internal infrastructure and connecting to adjacent markets in order to expand the relationship with its customers.
"The best-in-class banks globally are approaching digital transformation in a systematic way that looks for efficient and secure ways of conducting business while enabling agility to better serve their customers and open the doors to expanded business models through connections to value-adding partners," states Jerry Silva, research director, Global Retail Banking, IDC Financial Insights.
Executive Information , IDC Financial Insights: Asia/Pacific Financial Services IT Strategies , IDC Financial Insights: Consumer Banking Engagement Strategies , IDC Financial Insights: European Banking Digital Transformation Strategies , IDC Financial Insights: Worldwide Banking Digital Transformation Strategies , IDC Financial Insights: Worldwide Compliance, Fraud and Risk Analytics Strategies , IDC Financial Insights: Worldwide Corporate Banking Digital Transformation Strategies , Worldwide Digital Transformation Strategies , Worldwide Payment Strategies
Analytic applications, Blockchain, Cognitive/artificial intelligence, Digital transformation, Financial resource management, Governance, risk and compliance infrastructure, Internet of things, eCommerce
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