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Abstract

This IDC study examines how 10 innovation forces will shape the consumer technology market over the next three years.

"Consumer digital transformation (DX) continues to drive new devices, services, technologies, and experiences," says Adam Wright, senior research analyst with IDC's Consumer IoT research team. "As legacy business and service models erode in the face of emerging technologies, particularly in the home IoT sector, businesses need to make bold decisions to embrace emerging technologies and enable new user experiences to compete for a greater share of the consumer market. Decision makers at consumer companies must embrace change and not be held hostage to either legacy technologies and business and service models or the challenges of meeting consumer demand in nascent, unproven markets."


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