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TECH SUPPLIER Nov 2018 - IDC Survey Spotlight - Doc # US44442618

Switching Preferences for Managed SPs of Managed Cloud Services Highlight Platform Providers as Preferred Providers

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services

Abstract

This IDC Survey Spotlight highlights results from the following question posed to 1,500 respondents with 1,000+ employees across 6 countries, and several major industries, as part of IDC's 2018 Managed CloudView Survey: "If you are looking to switch vendors, which one or two vendors are you considering for managed cloud services?" This IDC Survey Spotlight then assesses the impact of top client preferences for service providers having their own platforms when using managed cloud services, potential reasons for enterprise top vendor preferences for managed cloud services, and pressure for managed SPs to have own cloud platforms and key capabilities including an "intelligent" management platform. This should be used in conjunction with the analysis from IDC's Managed CloudView 2018: Executive Summary.


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