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Nov 2018 - IDC Perspective - Doc # US44449518

Money20/20: Financial Services Disruption Is an Evolution, Not a Revolution

By: Rivka Gewirtz LittleResearch Director, Global Payment Strategies, James WesterResearch Director, Worldwide Blockchain Strategies

Abstract

This IDC Perspective covers the Money20/20 conference held in Las Vegas, October 21–24, 2018. At Money20/20, it was clear that disruptive technologies are transforming the way financial services firms do business. From digital identity management to open banking, changes will take hold in measured phases, as opposed to radical shake-ups. In 2019, financial services organizations will continue the march to digital transformation and connected banking — and they'll do this by adopting technology for early wins as a first step to wider investment.

"Disruptive technology is driving transformation and new financial services business models, but that's happening in a measured, evolutionary way. This transformation requires banks and fintechs to partner even as they compete for the customer." — Rivka Gewirtz Little, research director, Worldwide Payment Strategies, IDC Financial Insights


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