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Dec 2018 - IDC Survey Spotlight - Doc # US44521518

Why Do Consumers Change Broadband Service Providers?

By: Jason BlackwellResearch Director, Consumer Multiplay and SMB Services

On-line Presentation


This IDC Survey Spotlight analyzes results from IDC's 2018 U.S. Consumer Multiplay Survey, an online survey of 1,200 U.S. consumers. This IDC Survey Spotlight highlights and discusses the primary reasons that drive consumers' choices to change broadband service providers.


Subscriptions Covered

United States Consumer Multiplay and Broadband Services

Regions Covered

United States

Topics Covered


  • 2 slides

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