Abstract

This IDC Perspective fleshes out the top 10 global public safety technology trends. Three umbrella drivers are furthering these trends: digital transformation and reinvention, the future of digital trust, and, digital intelligence. In this document, we examine these trends in detail and provide commentary on the further impact of COVID-19 on public safety's adoption of next-generation technology.

"Public safety agencies globally are undergoing a period of dramatic transformation. These top 10 trends will predominate the market for 2020 and 2021," says Alison Brooks, PhD, research vice president, Smart Cities and Communities — Public Safety.


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