Abstract

This IDC study presents a holistic view of omni-channel retail security and an assessment of the components of security that are most relevant to retail. The IDC TechScape describes security technologies in terms of their transformative, incremental, or opportunistic use cases and their speed and stage of adoption, risk, market buzz, and time to maximum adoption. Given the continually shifting functional scopes of solutions in the security landscape, this IDC TechScape presents a blended view of technologies and solutions, with the intent to present a consolidated view of omni-channel security.

"Retailers face a barrage of threats on a daily basis that they must deal with. In pursuit of the connected store of the future and to deliver a more immersive customer experience, retailers are taking on digital transformation and deploying smarter retail technologies. At the same time, security and cyberthreats are becoming more sophisticated and more agile," says Robert Eastman, research manager, IDC Retail Insights. "Retailers need help navigating the security landscape to make better decisions about technologies that can help them deal with a volume of threats, incidents, and alerts that can seem overwhelming at times."

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