TECH SUPPLIER Jun 2019 - Market Perspective - Doc # US44649919
IDC's Top 100 Worldwide Outsourcing-Managed Services Deals of 2016–2018 Update
This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing-managed services deals in 2018 as well as trending analysis of these deals for 2016–2018.
"While the worldwide top 100 outsourcing-managed services deals continue to be dominated by the established community of managed SPs and continue to include large-scale engagements, though with fewer megadeals (deals of $1+ billion in TCV), there is a fundamental shift toward awarding a new generation of service providers, the hyperscalers, with competing megadeal-like opportunities," said David Tapper, vice president of Outsourcing and Managed Cloud Services. "Competing for the top 100 will require services providers to enable transformational capabilities, invest in their own platforms with cloud as the core, develop an 'intelligent' platform for service delivery, emphasize industry and business process expertise, tailor solutions using standards, and implement strong governance."
Application Life-Cycle and Cloud Services , Finance and Accounting, Supply Chain and Analytics BPO Services , Managed Cloud Services , Services Contracts Database: Americas , Services Contracts Database: Asia/Pacific , Services Contracts Database: Europe, Middle East and Africa , Services Contracts Database: Latin America , Services Contracts Database: Worldwide
Application management, Business process outsourcing, Hosted application management, Hosting infrastructure services, Infrastructure as a service, Network and desktop outsourcing services, Platform as a service, Private cloud services, Public cloud services, Software as a service
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