TECH SUPPLIER Aug 2019 - Market Perspective - Doc # US44652919

Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2014–2018

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services


This IDC Market Perspective discusses the worldwide managed cloud services deal penetration for the IT outsourcing (ITO) services market for 2014–2018.

"Competing for managed cloud services deals is becoming much more intense with hyperscalers winning large-scale deals that traditionally would be the domain of established managed SPs, boutique players nibbling at the edges, and buyers indicating the willingness to use hyperscalers for these services," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success will require service providers need to determine horizon-line risk profile, climb the mountain to drive value, build deep relationships with CXOs, ensure strong governance structure, and develop an intelligent platform for service delivery."



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