TECH BUYER Oct 2019 - IDC FutureScape - Doc # US44752319

IDC FutureScape: Worldwide Future of Work 2020 Predictions

By: Holly MuscolinoResearch Vice President, Content Strategies and the Future of Work, Raymond Koh, Jan Alexa, Cushing AndersonProgram Vice President, IT Education and Certification, Roberta BiglianiGroup Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC, Megan Buttita, MLIS, Giulia CarosellaEuropean Digital Transformation Practice Lead, IDC, Evan HardieResearch Director, Future of Work, Printers & Digital Displays, Mick HeysVice President, Future of WorkSpace & Imaging, IDC EMEA, Phil HochmuthProgram Vice President, Enterprise Mobility, Kazuko IchikawaGroup Manager, PC, Mobile & Client Solution, IDC Japan, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Keith KmetzProgram Vice President, Imaging, Printing & Document Solutions, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice, Wayne KurtzmanResearch Director, Social and Collaboration, Amy Loomis, Ph.D.Research Director, Future of Work, Tom MainelliGroup Vice President, Device & Consumer Research, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Ryan O’LearyResearch Manager, Privacy and Legal Technology, Deepan PathySenior Research Manager, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Angela SalmeronResearch Director, European Future of Work, David SchubmehlResearch Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery, Jean-François SegalottoAssociate Research Director, Europe, Antonio WangAssociate Vice President, Client System Research, Imaging, Printing & Document Solution Research, and Research Operation Center, IDC China


This IDC study contains IDC analysts' future of work worldwide outlook for 2020.

"Technology, worker expectations, and the need for a new type of organizational agility are changing work as we know it," said Roberta Bigliani, vice president, IDC Energy Insights. "This impacts an organization's culture, required competencies, a new type of work environment, and the nature of makeup of the workforce itself."

"Work transformation is not 'one and done,'" said Holly Muscolino, vice president, IDC's Content and Process Strategies and the Future of Work research programs. "The future of work is an ongoing journey that requires adaption to evolving technologies, worker experiences, and customer requirements."



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