Abstract

This IDC study provides a description of IDC's future of work technology taxonomy. Work transformation is driven by a broad range of technologies across a large number of technology domains and functional markets. Relevant technologies are used by both information workers and frontline workers across most business functions.

"IDC's future of work technology taxonomy provides a framework for defining the key technologies driving work transformation and provides a basis for developing work transformation strategies," said Holly Muscolino, research VP, Content and Process Strategies and the Future of Work. "The taxonomy will also provide the basis for sizing the overall work transformation market opportunity."


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