Abstract

This IDC study provides vendor market shares for the worldwide intelligent process automation market for 2018. It also provides vendor market shares for the three major segments of IPA — labor-centric automation, system-centric automation, and decision-centric automation — as well as vendor shares for worldwide robotic process automation and process application platforms.

"Diverse software technologies are used to simplify and automate tasks and processes and make tasks and processes more intelligent, with vendors primarily focusing on labor-centric, system-centric, or decision-centric automation. As enterprises use these technologies holistically to improve processes, vendors are increasingly crossing lanes, disrupting each other to deliver broader platforms, and creating more competition," according to Maureen Fleming, program vice president, Intelligent Process Automation Software.

Coverage