Abstract

This IDC MarketScape assesses the capabilities and strategies of professional service vendors that work alongside their mining customers to optimise operational processes across the entire mining value chain by crossing siloes and creating organisational value. Vendors do this by assisting in the development of strategic technology road maps and implementation of data-driven technologies, such as automation, artificial intelligence, streamlined operational processes, cloud, and analytics platforms.

"As digital transformation becomes an increasingly important focus for mining companies, particularly the integration of IT and operational technology (OT) systems, mining companies are seeking the support of IT and digital-led IT services and professional services companies in the optimisation and transformation of their operational processes," says Emilie Ditton, associate VP, IDC Energy and Manufacturing Insights. "This market has developed significantly in the two years since IDC last completed this IDC MarketScape, and it will continue to do so as mining companies become more able to take advantage of IT, digital, and data-related services applied within operational value chains and processes," says Ditton.

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