TECH SUPPLIER Mar 2019 - Market Forecast - Doc # US44868419

Worldwide IT Service Management Software Forecast, 2019–2023: Revenue Growth Accelerates as Digital Transformation Heats Up

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization


This IDC study discusses the worldwide IT service management software forecast for 2019–2023.

"The worldwide IT service management software market achieved a level of $5.6 billion in 2018, according to IDC estimates. The market as a whole is forecast to grow at a compound annual growth rate of 8.9% during the 2018–2023 period with the public cloud–based segment growing at a higher double-digit rate. The market is being driven by the need to optimize and synchronize systems, infrastructure, applications, and end-user experience across increasingly complex on-premises, hybrid, public cloud, and multicloud deployments as organizations undergo digital transformation initiatives." — Shannon Kalvar, research manager, IT Service Management



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