TECH SUPPLIER Mar 2020 - Market Presentation - Doc # US44894819

IDC Market Glance: Cloud System and Service Management, 1Q20

By: Mary Johnston TurnerResearch Vice President, Future of Digital Infrastructure

On-line Presentation


This IDC Market Glance provides a glance at the current makeup of the cloud system and service management software landscape, illustrates the participating vendors, and depicts the segments and structure of the market. This document is a significant update to the Market Glance published in 1Q19. Specifically, it introduces new segments for hybrid and multicloud management control planes and observability solutions and combines selected cloud management automation, IT operations, and IT service management segments that are consolidating.


  • 6 slides

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