This IDC Perspective identifies six issues that IT executives should consider when designing their software-as-a-service (SaaS) vendor risk management strategies. The issues identified in this document recognize that most organizations now use SaaS for a significant portion of their business operations and help design a risk management strategy that takes common SaaS concerns into account.
"Organizations are adopting cloud technology as a routine business practice. SaaS vendors offer compelling business cases for reducing cost, increasing agility, and improving customer and employee satisfaction. However, the use of these services introduces new risks that IT leaders must consider and manage as they continue to deploy SaaS applications," said Mike Chapple, adjunct research analyst, IDC's IT Executive Programs (IEP).