This IDC study discusses how healthcare organizations are on a mission to digitally transform to create a value-based healthcare system, even though they may not use the term digital transformation as extensively as other industries such as retail or financial services do. Understanding the strategic nature of digital transformation and the benefits it brings to the organization is key to success.

"The digital transformation journey begins with a common definition of the mission, strategic priorities, and programs so that individual projects or use cases support the healthcare organization's overall goals and objectives," states Lynne A. Dunbrack, research vice president, IDC Health Insights. "Now more than ever, a digital-first strategy will be essential to weathering the global pandemic and ensuing economic crisis. Healthcare organizations that invested early in their digital transformation strategies will be better able to weather the crisis than healthcare organizations that have been slower to invest."



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