TECH BUYER May 2019 - IDC MarketScape - Doc # US45034818

IDC MarketScape: Worldwide Microsoft Implementation Services 2019 Vendor Assessment

By: Ali ZaidiResearch Vice President, IT Consulting, Systems Integration, and Artificial Intelligence Services


This IDC study represents a vendor assessment of the Microsoft implementation services market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the Microsoft implementation services market. This IDC MarketScape covers a variety of vendors participating in the Microsoft implementation services space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another, and it highlights the factors expected to be the most influential for success in the market in both the short term and the long term.

"Enterprises consuming Microsoft implementation services are shifting from utilizing Microsoft solutions for handling compliance and regulations to improving operational efficiency and increasing innovation across their organization. At the same time, enhancing customer experience remains a key driver for consuming Microsoft solutions. Enterprises are also investing in developing custom solutions on Microsoft business platforms, such as Azure and .NET, in addition to continuing investment in adopting key Microsoft business application solutions." — Ali Zaidi, research director, IT Consulting and Systems Integration Business Strategies at IDC



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