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TECH SUPPLIER May 2019 - Market Share - Doc # US45041919

Worldwide IP PBX Market Shares, 2018: Phones Up, Lines Down

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

Abstract

This IDC study provides vendor market shares for the worldwide IP PBX market for 2018.

"IP telephony is still a driver of organizations provisioning new communications technologies and, surprisingly, IP phone shipments and revenue both increased in 2018," according to Rich Costello, senior research analyst, Unified Communications and Collaboration, IDC. "But increasingly, IPT is just one component in a more holistic approach to deploying unified communications and collaboration (UC&C) solutions — whether on-premises, in the cloud, or via a hybrid approach."


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