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TECH BUYER May 2019 - IDC Perspective - Doc # US45069119

AI-Based Automation Framework: Value-Based Care Management DX Use Cases

By: Cynthia BurghardResearch Director, Value-based Healthcare IT Transformation Strategies


This IDC Perspective extends the research for selected digital transformation (DX) use cases and analyzes them within the context of IDC's artificial intelligence (AI)-based automation framework for healthcare. The challenges of DX including the adoption of AI are daunting. Not only does it require new technology but it also requires new relationships, new processes, and the resources to implement. Healthcare organizations need tools to help them prioritize which use cases to pursue at what time. In addition, those use cases that require the application of AI need to be carefully and thoughtfully thought through with a clear understanding of the role of man and machine. This document incorporates both concepts, and the framework can be applied by organizations as they map their digital transformation journey.

"Healthcare organizations have the opportunity to gain a better understanding of the implications of applying AI to automation using the AI-based automation framework. Not only can the framework be used within the context of the IDC DX use case taxonomy but it also can be applied to outside programs that involve AI-based automation," says Cynthia Burghard, research director, IDC Health Insights.



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