TECH SUPPLIER Jun 2019 - Market Forecast - Doc # US45122719
Worldwide Travel and Expense Management Software Forecast, 2019–2023: User Experience Driving Strong Market Growth
By: Kevin PermenterResearch Manager, Enterprise Applications, Jordan JewellResearch Manager, Digital Commerce and Enterprise Applications, Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce
This IDC study presents a five-year forecast for the worldwide travel and expense (T&E) management software market, a submarket of the financial applications market. This is IDC's fourth annual forecast of this market.
"The user experience will be a key differentiator for T&E software providers. There must be exploration of and investment in technologies like chatbots, optical character recognition, and machine learning that help streamline and simplify the user experience," said Kevin M. Permenter, research manager for Enterprise Applications with IDC.
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