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TECH BUYER Jun 2019 - IDC PeerScape - Doc # US45326219

IDC PeerScape: Practices for Building a High-Performance Global IT Organization

By: Robert MulthaupAdjunct Research Advisor

Abstract

This IDC PeerScape focuses on three CIOs who have responded to the demands of digital transformation by building a high-performance global IT organization. In all three companies, a performance level has been achieved where IT is positioned to roll out and leverage new competitive digital products and services on a global basis with ever-increasing speed, quality, and scalability. Their evolution from traditional and immature digital transformation organizations and cultures to a high level of IT digital maturity demonstrates three key best practices:

  • The business drives a clear global digital transformation strategy.
  • IT governance is driven by digital transformation principles.
  • IT is restructured around global digital capabilities.

"This IDC PeerScape describes how three CIOs from diverse IT organizations — centralized and decentralized, United States based and Europe based, global and regional — have created high-performance IT organizations that have met the challenges of global digital transformation," says Bob Multhaup, adjunct analyst with IDC's IT Executive Programs (IEP). "They've succeeded by getting clear strategic direction from the top of their organizations, developing new global governance principles, restructuring IT around in-house and acquired digital capabilities, and empowering global teams to deliver global solutions."


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