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TECH BUYER Jul 2019 - IDC MarketScape - Doc # US45331319

IDC MarketScape: Worldwide Unified Communications and Collaboration 2019 Vendor Assessment

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

Abstract

This IDC study provides an assessment of the capabilities and business strategies of nine vendors in the worldwide UC&C market for 2019.

"Organizations have a variety of deployment options to choose from today, but also the challenge of figuring out which offering is most appropriate for them," according to Rich Costello, senior research analyst, IDC's Unified Communications/Enterprise Communications Infrastructure. "UC&C deployment options such as on-premises, managed, hosted, cloud, and hybrid are changing traditional business models. This IDC MarketScape can be helpful as a supplier assessment tool for organizations that are considering a move to a new UC&C solution."


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