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TECH SUPPLIER Jul 2019 - Market Note - Doc # US45338219

Fostering a Culture of Compliance: Lessons from the Travel Industry

By: Ryan O’LearySenior Research Analyst, Legal, Risk, & Compliance

Abstract

This IDC Market Note proposes new ideas for enterprises struggling to promote a culture of compliance. IDC looks at the positive reinforcement framework developed by the travel industry to induce customer loyalty and attempt to apply it to a governance, risk, and compliance use case.


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